CONTACT | QUESTIONS

Need help with your order? We will respond within the normal business hours (Mon-Fri EST).

Contact: hartmanlavendergarden@gmail.com or send us a message on Instagram or Facebook 

Shipping: Items are shipped with Priority USPS mail. Customers will receive a USPS tracking number to the email address given at checkout once an order has shipped. Our company is not liable for lost or stolen packages, or, addresses entered incorrectly at checkout. Please contact USPS with any questions regarding your delivery. We ship to most parts of the USA, no PO Boxes. If you receive an item that is damaged, please let us know as soon as possible for a replacement. 

Customer satisfaction: It is our priority to offer you products that are natural and the highest standard. Our family business would be nothing without our customers. If you are dissatisfied with your order, please send us an email for the return process. Customers must provide return S&H. Products must be received to be eligible for a refund. 

Social Media: follow us on Instagram and Facebook to see how we make your products.